Casino Del Sol Employee Benefits
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- Casino Del Sol Employee Benefits 100%
- Casino Del Sol Employee Benefits Portal
- Casino Del Sol Employee Benefits Program
All employees will continue to be paid in full throughout the closure and will receive full medical benefits, according to Gila River's statement. Casino Del Sol 5655 W. Valencia Tuscon, AZ 85746 Phone: (520) 883-1700 Website Description: This casino is located in Tuscon and boasts “Tuscon-Mediterranean” architecture throughout the resort. The casino offers fine dining, entertainment and the luxury of gaming while under high ceilings and recirculated air from outside cutting down on. 66 reviews from Casino del Sol employees about Casino del Sol culture, salaries, benefits, work-life balance, management, job security, and more. Understand Casino Del Sol’s expectations in relation to COVID-19 and what team members need to know upon returning back to work. Understand how to successfully deliver Casino Del Sol’s guest service standards under adapted working conditions. Identify post-training next steps. Locate additional resources in relation to COVID-19.
Casino Del Sol Employee Benefits 100%
Among all different occupations in the service and resort industry, casino jobs are probably the most enticing ones because of their significant benefits. According to American Gaming Association statistics, commercial casinos generated $34.41 billion in revenue in 2007 alone. With just a flip of cards and a drop of coins, you can make good, easy money in hours. This articles shares some of the obvious benefits and advantages of jobs in casino facilities.
Generally speaking, casino employees are among the best paid personnel, earning as much as $100,000 a year. Of course, it all depends on the level of the casino and the state in which it is located. In addition, employees who make a good effort to earn more will earn more, because in most casinos the lion’s share of the profits for employees comes from tips. Everyone from waiters to dealers depend on the size of their tips to determine their earnings. The more pleasant the experience workers create for their clients, the more generous tip rewards they will receive. They have to wear a smile even if they are going through difficult times in their personal life.
In addition to this, employees are provided with a standard benefits package including medical, dental and vision insurance, as well as a 401(k) pension plan. Free meal plans and paid vacations are also in the list. What’s more, you can work any shift you find suitable for you since casinos operate 24/7, although sometimes you are required to work overtime.
In fact, you can become a casino worker even without higher education because casino properties offer potential employees and newcomers at least a two-week, in-house training program. Those who want to make a casino job the principal source of their income may also enter into a special college, enrolling according to desired position. However, the good news is that excellent communication skills and flexibility come first in this type of job, rather than any certificates or even diplomas with honors.
Working a casino job isn’t easy but it is hassle-free and exciting. A casino provides a great work experience in a friendly atmosphere. Colleagues, be it a dealer serving at the blackjack tables or a waiter serving a meal, do get to know each other well. You may even find some valuable friendships. As in almost all jobs, professional growth is encouraged. For example, dealers can graduate to the position of pit boss. Getting the position of pit boss immediately is impossible unless you are born with this knack; first you must work at least some time as a dealer. Skillful staff members may rise through the ranks to get a higher-level position.
Being a top employee of a casino facility doesn’t come overnight. As the proverb goes: “no sweat, no sweet”. The ingredients for all success are hard work, passion, determination and belief, of course. It is really worth the effort to achieve what you are eagerly seeking.
Casino Del Sol Employee Benefits Portal
If you find the idea of a casino job interesting, want to get the job and are thinking of entering a career in casino business, you will probably find the hot tips and secrets on this website useful to look through, especially before going to an interview.
To discover other popular job applications read here:
By Guest Author: Marcus Diaz, Director of Organizational Development, Casino Del Sol
Many COVID-19 articles and postings discuss high-level operational measures taken to open places of business. I thought it would be interesting to share some of the measures we took to educate, empower and inform our team members from an internal organizational development perspective. From the offset, we knew the landscape of training would need to change. The COVID-19 pandemic propelled the notion of taking training on-line and also heightened the need for distance learning greatly. At Casino Del Sol we were three years into our five-year technical training strategy which was positioned to introduce more on-line training content to our team members in a gradual, phased approach. The COVID-19 pandemic sped that timeline up exponentially. We knew we wanted to educate our team members as much as possible on this pandemic for both our team members as well as our guest’s safety. As a result, we as an Organizational Development Department, were challenged with creating turnkey training modules which would provide comprehensive knowledge of the pandemic and safety precautions to our team members. As a result, we developed the following learning objectives:
- Develop a thorough understanding of what COVID-19 is and how Casino Del Sol team members can take precautions to prevent “the spread”.
- Learn how to successfully use personal protective equipment to ensure team member and guest safety alike.
- Understand proactive measures Casino Del Sol has taken to maximize team member and guest safety in relation to COVID-19.
- Understand Casino Del Sol’s expectations in relation to COVID-19 and what team members need to know upon returning back to work.
- Understand how to successfully deliver Casino Del Sol’s guest service standards under adapted working conditions.
- Identify post-training next steps.
- Locate additional resources in relation to COVID-19.
After the first COVID-19 course was designed, built and approved we then developed a Spanish version for our population.
Casino Del Sol Employee Benefits Program
The distance challenge. Given the fact that most team members were under stay-at-home orders and not physically on the property, our Organizational Development Department launched a mobile app platform for team members to take learning anywhere on their mobile devices or tablets. This proved to be a very convenient and efficient way of streamlining both learning and communication. Team members were also able to see safety modifications and alterations to the property before they stepped foot back on the property via the e-learning program.
One key component to a business is guest (customer) service. COVID-19 has definitely altered the perception of a friendly smile or a pleasant facial expression. All Casino Del Sol team members as well as guests are required to wear protective masks, as a result, we had to recalibrate our service strategy and guest service standards to accommodate this ‘new normal’. We implemented a service standard which incorporates “Delivering service behind a mask”. This content was developed and shared as an additional section to the COVID-19 training.
We also added an electronic feedback mechanism to the course where team members had the option to leave their feedback on not only the training, but any feelings, comments, thoughts or concerns regarding the eventual return to work. This feedback was invaluable as it allowed us to understand the collective mindset of our team members real-time. We were also able to share the overall feedback with management, via a word cloud, so management had a glimpse of our team member’s mindset.
In addition, we rapidly developed a training module which supports a new standard of taking team member and guest temperatures at entrances. Casino Del Sol’s Organizational Development Department partnered with internal Subject Matter Experts (SMEs) to develop a new course which offers information on safety and best practices on temperature taking at key entrances. The content was then developed into an e-learning format and launched to the specific target audience.
What we learned. We learned, particularly from team member post-training comments, they were very thankful for the information. There were also understandable feelings of fear and apprehension to which our management team reacted very quickly and held team member Q&A sessions per department. These sessions allowed management and team members to openly communicate with individual departments to share frequently asked questions, process and to openly share concerns, thoughts and ideas. Based on the post-training comments, team members felt very informed on COVID-19 and prevention awareness, ppe., how to slow the spread and the steps they can personally take to take to ensure safety. The benefit of deploying this type of learning initiative includes: all team members receive consistent information, compliance is monitored via advanced reporting capabilities making it easier for department management to ensure completion and the ability to collect team member feedback and sentiment is always beneficial, especially in current times.
Intangible results. What we cannot truly measure are the ripple effects from this training. We had several comments indicating our team members gained new knowledge especially in regards to awareness. Several team members also stated they were going to share information they learned with their families and friends to keep them safe as well.
This was a true team effort. I would personally like to thank Dawn Ludwikoski, our content development expert, Annacelia Madrid our content developer and translator and the Casino Del Sol Organizational Development team for working diligently to launch this training initiative.